Privacy policy
This policy explains how darkly-haven collects and uses personal information.
We only collect information that is necessary to respond to enquiries, provide services, or improve our website. We do not sell personal data.
Information we collect
- Contact details you send us by email
- Project information shared for quotes or proposals
- Website usage data collected through optional cookies
How we use it
We use your data to respond to enquiries, prepare project scopes, and improve the clarity of our services.
Data retention
We retain client correspondence for as long as needed to provide services and meet legal requirements. You can request deletion where appropriate.
Third-party services
We use essential hosting and analytics tools to keep the site running and understand usage. Optional cookies are managed in the cookie preferences panel.
Your rights
You may request access, correction, or deletion of your personal data. Contact us at [email protected] for any privacy requests.